Insight

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insight-back-office
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PROPERTY-WIDE SYSTEM HEALTH

Easy-to-access detailed device failure report for your property.

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PROPERTY STATUS

Includes total quantity of rooms with devices reporting as offline, total quantity of devices that are currently offline, and physical occupancy status. Selecting these values will bring you to the System Health Report and Occupancy Report for further detail.

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ROOM STATUS

Quickly jump to any room by entering the room number in the provided text field or sort by rooms operating normally, rooms with reported issues, or rooms where the ROC module is offline.

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SYSTEM HEALTH

Identify and fix device issues that could prevent your system from operating at maximum effectiveness.

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OCCUPIED ROOMS

Compare your current occupancy profile to past periods to identify trends and patterns.

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HVAC PERFORMANCE

Gain valuable insight into the balance between guest comfort and energy savings property-wide or on a per room basis.

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FEEDBACK

We are constantly making improvements to ROC based on valuable customer feedback. Let us know if you have any questions or comments about our platform.

Real-Time Data on In-Room Performance

The Insight Dashboard is specifically designed to let you see, in real-time, the status of all in-room devices at a glance.
Insight provides a clear, intuitive view on how systems are running, and helps you identify potential areas where further action is needed.

System Health

Gain transparency into all in-room systems through a single dashboard. Insight provides your operations staff with system performance data at their fingertips, from better life to device communications. With Insight, staff can learn about potential issues and identify potential faults before they affect your guests.

Climate Control

Provide your staff with the ability to monitor in-room temperature setpoints. With Insight, there is no need to dispatch an engineer if guests are not happy with the room temperature – changes can be made instantly from the front desk.

Remote Support

Evolve staff is available 24/7 to provide system support, in addition to, an effective support ticket management system and a knowledge base filled with useful information

HVAC Performance

Monitor HVAC system run-times in each room and across the entire property, and track which rooms are in occupied versus energy save mode at any time. Leverage information to pinpoint potential system issues in real-time.

Scene Control

Gain real-time insight into lighting status and scenes in all guest rooms, make real-time adjustments based on occupancy, and troubleshoot potential problems with the push of a button.

Battery Reporting

Track the battery life of all in-room devices and take corrective action to ensure that all systems are operating at peak performance.

Physical Occupancy

Monitor the occupancy status of all your rooms, allowing your staff to know precisely when rooms are unoccupied throughout the day.

Adjustable Setbacks

Based on the occupancy status of each room, provide your staff the ability to adjust in-room setbacks based on occupancy and rental state.